Questions people actually ask.

THE SHORT ANSWER

Straight answers on how quotes work, what happens after the deposit, insurance, offices, handyman extras and the areas we cover. Something else on your mind? Ask on your quote page or WhatsApp us and a real person will reply.

Last updated October 2026

How is my price worked out?

From your inventory, the move option you choose, access at both addresses and your date. Build the inventory on your quote page, a real person checks it, and your fixed price is confirmed before you book.

What are my options if I'm on a budget?

Three. One Man and a Van, where one driver comes and you lend a hand. Ground Floor Ready, where you bring everything downstairs before we arrive. Kerbside Ready, where everything is outside and our driver just packs the van. The more that is ready, the less you pay.

Do I have to send photos?

No. Use a video, photos, a voice note, a typed list or the room-by-room tap-through. Mix them however you like. Everything becomes one inventory you can check before we confirm your price.

How quickly can I get a quote?

Build your inventory on your quote page and you will usually have a fixed price the same day. Or call us: five minutes on the phone and you have an all-inclusive quote by the end of the conversation.

Can I change my booking after I have paid the deposit?

Yes. Your quote page stays open. Add or remove items, change extras or move the date, and the price updates before anything is charged. If a change is large, John checks it himself and confirms the new price with you.

Are you insured?

Yes. Fully insured, with £10,000 goods in transit cover as standard and higher limits available on request.

Do you take beds and wardrobes apart?

Yes. Beds, wardrobes and flat pack are taken down and rebuilt properly, with a move or as a job on its own. Add it on your quote page and it shows in your fixed price.

Can you hang my TV and put curtain poles up on the day?

Yes. We are handymen as well as movers. Add TV mounting, curtain poles, blinds and flat pack assembly to your quote page and the crew brings the tools.

Do you move offices?

Yes. Desks and storage taken apart and rebuilt, computers and screens disconnected and reconnected. Evening and weekend moves are available. Send us a walk-through video of the space and your headcount and we will send a fixed price and a plan within one working day.

Can I track my move on the day?

Yes. Your quote page shows when the crew sets off, the arrival window, loading progress and when everything is delivered. You can message the crew from the same page.

What if my keys are not ready?

We build in a generous waiting window at no charge, and we will always message you before any waiting charge starts.

Do you work weekends?

Yes, seven days, 8am to 10pm. Saturdays and the last week of the month book up first, so get your date held early.

How far do you travel?

Most moves start within fifteen miles of Pudsey, covering Leeds, Bradford, Wakefield, Huddersfield, Harrogate and York. We also do longer moves anywhere in the UK, from Yorkshire to the north of Scotland.

Do you cover my village?

If it is in the LS, BD, WF, HD, HG or YO postcode areas, yes, and we go further for the right job. Type your postcode in the checker on the homepage or ask us on WhatsApp.

Get your fixed quote
online or on the phone.

Show us what you are moving. Check the inventory. A real person confirms the price before you book.